“Frequently Asked Questions.”
FOR CLIENTS IN ENGLISH AND SPANISH
Frequently asked questions for the APP
- Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Requires Android 4.1 and later
English, Dutch, French, German, Greek, Italian, Latvian, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Russian, Spanish, Turkish
What can I do with my personal profile?
Every user of the Bodytrainer 24/7 portal has their own personal profile. In this profile, you can view your progress and get in contact with other users
Adding a profile picture
The first thing to do if you want to set up your personal profile, is add a profile picture. You do this by going to your account settings > profile picture and upload a file from your computer. The photo will then be placed on your personal profile and is available for all users.
Adding progress pictures
Next to a profile picture, you are also able to add pictures to track your progress. Since we understand you might not want to share those pictures with everyone, make sure your privacy settings are set accordingly.
To help motivate you to reach your goals, we have set up a few achievements for you to earn. Try logging all of your activities and you will see that you receive trophies for your accomplishments. The higher your participation, the more achievements you’ll receive!
To help you and your fellow fitness enthusiasts actively engage with each other you can create and join groups about health and fitness topics that are of interest to you.
Write a blog
Let your friends know how you’re progressing by writing a blog about your lifestyle. You can also visit your friends’ pages to read their blogs, like and add comments.
Join a challenge
To make your goals a little more visual, you can join a challenge. Want to lose 5 kilos? Join the challenge and see your progress on your profile with the blue progress bar. Or join a combined effort-challenge, where you work together to reach a goal!
I Don't want other users to see the details on my profile
That’s why we’ve developed privacy settings for you. You can find these under account settings, at the top right of your screen.
Here, you can decide what exactly you want to show on your profile.
Please note that when you first start using Virtuagym, the standard settings are that everything is visible for everyone. Your weight however is never displayed anywhere and is only required to set up your nutrition plan and body metrics.
Please write an email to firstname.lastname@example.org for problems with the APP or Web Application
For questions about exercises and nutrition you should write to the Head of Coaches: email@example.com
For membership subscription, online store payments, credit cards, PayPal, PaySafe … write to firstname.lastname@example.org
A Partnership that encompasses:
- Helping you choose the best training program
- Integrating nutritional aspects into your physical training
- Monitoring your progress and evaluating your stats
- Provision of opportune counselling respect your advances and encouragement
- Placing the synergistic effect of nutrition in a healthy life at the core and addressing it through the availability of individualized chat nutritional coaching
- You and the Team being part of a same community actively Interchanging experiences